Acquiring one of many 1300 numbers is now seen as a necessary option to help customers reach out right away to a business owner regarding a product or service. As Chase Chekita said in the Toll Free blog, a 1300 number can be tweaked to redirect a customer’s call to an intended satellite location of a business.
Many businesses already vouch for the usefulness of smart numbers and phone words on marketing materials; all that is needed is to assign people in the organisation to receive the calls and act on them. However, if the business operates several branches located all over the state, responsibilities such as keeping them all in the loop and making sure that the right customer calls are heading their way require the assistance and expertise of companies like 1300 EasyDial.
If you’re aiming to have more customers calling you up for sales inquiries or to start arranging a new deal, some business advisers may recommend you have custom numbers for dedicated lines. It can be either a 1800 number or fresh 1300 numbers, but as an article in Australia’s Business Hub states, choosing them needs careful thought and consideration. This is where companies that establish special numbers like 1300 EasyDial can help you.
Getting to Know
Some communications experts say that in setting up a 1300 number for your business, you often have to pick between either a normal release number or smart number. Your preferred 1300 number service provider will help secure these numbers from the Australian Communications and Media Authority. Callers who contact you over the 1300 number will only be billed for the price of a regular local call.
Now that a lot of people are relying more on their mobile phones, it’s important to provide contact details that can be easily remembered by anyone, and getting phone words for your business is one sure way to become memorable. Whether posted on billboards, on your website, or on your social media accounts, a memorable number can greatly help in making your business stand out, since these could be more eye-catching instead of displaying or giving a bunch of random numbers.
There are three prefix numbers in Australia which you can have for your business, namely 13 or 1300 numbers and 1800 numbers, and when coupled with a memorable phone word, both can entice prospective customers in calling you for more information about your products or services; however, these two are different in terms of costs, and it would depend on the type of phone your target market would call from (e.g. landline, mobile, payphone).
Basically, a business’s smart number is made up of the letters on a telephone keypad that coincide with those numbers and typically comprise the business’s name, product or service. Prefixes like 1300 and 1800 are the most common for smart numbers. Studies show that in Australia, smart numbers can generate five times more calls compared to a regular number, proving to be an effective marketing strategy as customers can easily retain them in memory.
Businesses and individuals can acquire smart numbers by purchasing them at auctions or by dealing directly with a carrier. Upon purchase, the buyer or the winning bidder does not become the owner of the number but only holds an enhanced right to use the smart number. After the contract expires, the buyer could then renew the contract.
Another benefit of toll-free numbers is it could be received or transferred on any type of phone, including cellular or IP phones. A 1800 number call forwarding feature enables business owners to conduct transactions whether they’re on the road, at home, or virtually anywhere.
Today, toll-free numbers are fairly inexpensive and can be acquired easily, so it would only make sense for a business to invest in a toll-free number service such as 1300 Easy Dial. Learn more about toll-free numbers and what it can do for you. After all, more customers mean more income for your business.
Australia’s businesses and entrepreneurs are getting savvier. The smart ones know that the basics, such as having easy-to-call 1300 numbers or phone words, will help customers remember them better, but the smarter ones are aware that they need to cover all their bases, and this includes advancing their brand online. To help you stay even more competitive in today’s cutthroat digital marketing landscape, 1300 Easy Dial is now offering additional services which include search engine optimisation, social media, and website development.
Implementing those strategies will help you increase your online visibility, drive higher traffic volume and quality, and encourage meaningful and active engagement among your current customers while attracting potential ones. These specialised techniques will enable you to stay ahead of your competition—literally and figuratively.